Welcome to BotNotify
BotNotify Platform of The Future Technology of Social Customer Service. BotNotify Provides a communicative customer experience. Using WhatsApp with BotNotify can increase engagement, trust and long-term relationships with customers.
BotNotify is a platform that optimizes WhatsApp Cloud API Services to provide optimal communication solutions and an engaging experience between customers and your business or organization.
The BotNotify Platform maximizes the capabilities of the WhatsApp API Optimally, so that "Whatsapp is no longer just a platform that can send and receive messages." With the presence of the BotNotify Platform, it provides a new and more interesting experience, including:
- The ability to interact between the Whatsapp Platform and your Main Application in realtime with the concept of Flexibility Integration,
- Ability to interact in real time with Platforms such as ChatGPT, OpenAI or internal Open WebUI ChatGPT that your Business or Organization develops and
- Ability to facilitate your Customers with the management of scheduled Customer Services operators within your Business/Organization.
Why use the BotNotify Platform ?
The BotNotify platform is here to provide the optimal solution for your business or organization.
With a responsive and user friendly design, it provides a new experience for you and also makes it easier for you to optimize all the features available on the BotNotify Platform.
Not only an attractive design and useful features, the BotNotify Platform also has optimal capabilities such as:
- Implementing Transparent Column Encryption in other words, your data will be encrypted, so your data is safe within the BotNotify Platform.
- Implementing database separation means that your data only belongs to you, will not be mixed with other customer data. We are committed to being in line with government regulations as stated in the Personal Data Protection Law.
- BotNotify Platform also supports installation with On Premises or Software Appliance mechanism.
- Has an unlimited Message Quota. So you are no longer worried about additional fees that fluctuate.
- Has a clear Status Monitoring and Report, making it easier for you to monitor every message transaction that occurs.
- Easy and secure API integration management, so you can integrate the WhatsApp Platform with your Main Application easily. All of that you can do by using the BotNotify Platform as an option.
- Having Smart Reminders or message reminders that you can schedule with a very flexible time selection management.
- Scheduled Customer Service management, this is very important to share the burden of the support team in your business or organization.
- In addition, you can combine the BotNotify Platform with the ability to interact in real time with platforms such as ChatGPT, OpenAI or the internal Open WebUI ChatGPT that your business or organization develops.
The BotNotify Platform can be the right choice for you to solve the Business or Organization you need.
Who can utilize BotNotify ?
- Small and Medium Businesses: To improve customer communication and automate routine and repetitive tasks, as well as provide a real-time notification tool to your internal team.
- E-commerce: To send order notifications, shipping updates, and customer support.
- Customer Service: To provide 24/7 customer support through chat automation.
- Educational Institutions: To send announcements, class reminders, and communication with parents and students.
- Non-Profit Organizations: To efficiently manage communication with donors and volunteers.
- Central/Local Government Agencies: Government agencies can communicate with the public instantly, enabling rapid and timely information dissemination and allowing users to send text messages, images, videos, and documents, providing flexibility in information delivery.
- State-Owned Enterprises/BUMD Institutions: Enables the dissemination of fast and timely information and allows users to send text messages, images, videos, and documents, providing flexibility in the delivery of information. In addition, people can ask questions, provide feedback, or join relevant discussions, creating a two-way communication channel.
- Health Institution/Department: Can send notifications and reminders to the public or patients regarding important events or information related to Health facilities, such as information on free immunization activities, free vaccines, educational seminars related to healthy lifestyles and nutritious food consumption.
- And there are many others